• How to understand the importance of leading by example
• How to build morale by creating hope and optimism
• How to communicate with impact .

Margot Morrell has worked in corporate America for over twenty years and has been a student of Shackleton’s life and work since 1984. She is the co-author of Shackleton’s Way: Leadership Lessons from the Great Antarctic Explorer, the New York Times Business Bestseller that Publisher’s Weekly called “a first-rate business primer” and the Seattle Times labeled “an important addition to any leader’s library” and “a gem.”

Warren Bennis is one of the world’s foremost authorities on the subject of leadership. He has authored or edited over 25 books, including the best-selling books On Becoming a Leader, Leaders, and Organizing Genius. He has advised four United States presidents and top industrial leaders. He is a professor and founding chairman of the Leadership Institute at the University of Southern CA.

Part of the Excellence in Management and Leadership Series. Originally broadcast May 28, 2003.