• The seven stages of relationship building
• Unconstructive behaviors that prevent us from getting out of our own way
• How to contribute to a firm's success by proactively building relationships with people both inside and outside the organization
• How this knowledge will lead to increased employee retention and shareholder value
• The important aspects of both professional and personal success

Keith Ferrazzi is CEO of Ferrazzi Greenlight, a sales and marketing consulting firm. Earlier in his career, he was chief marketing officer at Deloitte Consulting and the youngest to be tapped for partner in the firm's history. Then, upon joining Starwood Hotels and Resorts, Ferrazzi was the youngest CMO in the Fortune 500. He also served as CEO of YaYa Media before founding Ferrazzi Greenlight. Ferrazzi has been hailed by Inc. and Forbes magazines as one of the world's most "connected" individuals.

He has been named a "Global Leader for Tomorrow" by the World Economic Forum and one of the top "40 Under 40" business leaders by Crain's Business. Ferrazzi has also been a contributor or commentator for Harvard Business Review, the Wall Street Journal, Inc., Fast Company, CNN, CNBC, and many others. His book NEVER EAT ALONE: And Other Secrets to Success, One Relationship at a Time was recently released by Currency/Doubleday and has appeared on the best-seller lists of the Wall Street Journal, Amazon.com, and Barnes & Noble.